Visitor Information
General Visitor Information
Contact Details
Address: National Railway Museum, Leeman Road, York, YO26 4XJ, UK
telephone: 08448 153139
fax: 0870 421 4011
email: nrm@nrm.org.uk
Opening Times
Daily 10.00 - 18.00
Closed 24, 25, 26 December
Free Admission
Admission is FREE for all visitors except for certain special events when charges may apply. Visit our events page for further information.
What's here and what's on
Visit our what's here and what's on section to find out more about what will be happening at the Museum when you arrive.
Car Park
Long-stay parking is available on site at £7.00 per day. Free disabled parking.
For a quick, convenient route to the city centre you can catch the Road Train straight from the Museum's door to Duncombe Place (next to York Minster). Trips leave the Museum on the hour and half hour from 11.00 to 16.00 and depart from Duncombe Place every 30mins from 11.15 to 16.15. Our 2008 service is scheduled to run from: 9 to 24 February and 21 March to 2 November.
How to get here
For further information on how to get to the Museum please visit our how to get here page
Dogs
Dogs are not admitted except for support dogs for blind and deaf people.
Facilities for Visitors with Disabilities
Ramps and chair lifts provide access to most of the Museum. The recent instalment of automatic doors to the entrances and a lift to the balcony gallery has made further improvements to access. Wheelchairs may be borrowed from the entrances, but to ensure that you are not disappointed, we would advise you to telephone the museum on 08448 153139 to reserve a wheelchair in advance. Special parking for disabled drivers is available free of charge by the city entrance to the Museum.
Support dogs are admitted for blind and deaf people.
Visit our access and facilities page for more information.
Lockers
Lockers are available within the museum. Cost: £1 per locker. Locker dimensions: 40cm deep, 24cm wide, 87cm tall.
Sound Guide
Our Sound Guide brings to life the magic of the railways and takes you on a journey of discovery.
You can hear how Mallard reached 126 miles an hour and broke the world record. Listen to the story of the dogs who collected for the poor by working on the railways and how third class passengers dined in luxury aboard the Midland Diner.
With over 60 stories to listen to you'll be enthralled, making your day out at the National Railway Museum a day to remember. You can pick up your sound guide at each entrance to the Museum.
Site Plan
Download a National Railway Museum site plan (PDF 815KB)
Panoramas
Take a sneak preview around the museum with these panoramas. To view the movies you will need QuickTime Player. Download QuickTime Player for free.
Take a tour around the Museum and click on the hot spots to move rooms.
Take a tour around The Great Hall where we keep our unique display of history-makers and record breakers.
Take a tour around The Station Hall which contains a wide variety of carriages and wagons.
Restaurant
Brief Encounter, our licensed restaurant, serves full meals and light snacks and is situated in the Station Hall.
For lighter snacks, sandwiches, tea, coffee and soft drinks check-out The Signal Box Cafe in the Main Hall.
During the holiday season we have a Barbecue in the South Yard for more tasty treats.
Gift Shop
The Gift Shop sells souvenirs, videos, books and offers a mail order service. If you would like a copy of the Museum's Mail Order List (post free), please email your postal address to nrm.shop@nrm.org.uk
Search Engine - Research Centre
Search Engine is the National Railway Museum’s brand new Library and Archive Centre. Opening up the Museum's hidden archives.
Corporate Hire
The Museum provides a unique setting for corporate hospitality, business meetings, private viewings, product launches, special celebrations and even weddings. Meeting facilities for 12 - 120 delegates, parties from 30 - 800.
For more details please contact the Events Team on 01904 686227 or the Corporate Hire website (external link)
The Education Team
The Education Department is one of the largest museum education departments in the country and provides a varied experience to approximately 50.000 learners every year! Whether you are looking for a learning opportunity to help deliver the National Curriculum, a day to celebrate the end of term or a visit with an ‘Out of School’ group the Education team can guarantee you that your group will have an inspiring, educational and enjoyable experience.
The Education team offer activities for young and old? From Early Years visitors enjoying pre-booked story sack sessions or dressing up as Victorian children to Secondary School pupils experimenting with magnets to investigate the Maglev train technology or finding out more about how the NRM operates by accessing our Leisure and Tourism website
The Education Team have put together information sheets in French, German and English on fourteen major exhibits - from Queen Victoria’s carriage to Stephenson’s Rocket which you can download from our Education Resources page.
For further information please contact the Education and Learning Administrator on 01904 686230 or visit our Education pages.
Friends of the National Railway Museum
The Friends of the National Railway Museum supports the work of the Museum.
For further details please write to the Friends Secretary at the Museum or phone the Friends Office on 01904 686874.
Where to stay
Recommendations on places to stay from York Tourism Bureau.