Visitor Information
Access and Facilities
Car Parking
Free parking spaces at the City Entrance in front of Station Hall are designated 'disabled driver only'.
Free parking for blue badge holders is also available in the main visitor car park (tokens available from reception).
Public Car Park
The car park is open from 8.00 to 18.00 daily including weekends and a charge of £7 per car for long stay parking applies. Coach and overnight parking is available by arrangement. For more info call 01904 686 263 or email leah.furniss@nrm.org.uk
Private Parking - Competitive rates
Competative rates for private parking are also available on monthly, quarterly or annual agreements for groups and individuals. Ideally situated five minutes walk from York Railway Station and ten minutes from York City Centre. Spaces are available 24hrs per day, seven days a week or Monday to Friday. For further information and quotes please telephone 01904 686 274 or email claire.evans@nrm.org.uk
Admission
Admission is FREE for all visitors except during certain special events when charges may apply. Support dogs welcome.
Road Train
For a quick, convenient route from the city centre why not catch our Road Train straight to the Museum's door from Duncombe Place (next to York Minster). Trips leave the Museum on the hour and half hour from 11.00 to 16.00 and depart from Duncombe Place every 30mins from 11.15 to 16.15.
Service for 2009/10:
4 April to 1 November - runs every day7 November to 20 December - runs weekend only
27 December to 3 January - runs every day
Adult: £2 each way
Children and Concessions: £1 each way
Take advantage of a special 2 for 1 offer on the National Railway Museum Road Train! Simply print this page of the website and present it to the driver of the Road Train. This offer is only valid on journeys from York Minster to the NRM.
Terms and Conditions apply: Valid on single trip only, cheapest ticket goes free. Tickets are on a first come first served basis and are subject to availability. Offer valid from 6 June to 31 July 2009.
Road Train Private Hire
Available for hire for those special occasions - weddings, anniversaries.
For more info and quotes tel 01904 686 263 or email claire.evans@nrm.org.uk
Wheelchairs
Wheelchairs are available free of charge at both entrances. Two battery powered wheelchairs are also available and to avoid disappointment we recommend you book in advance on 01904 686210 or 621261. Please note that these are not electric self-operating wheelchairs and you will need someone to operate the wheelchair for you.
Access
Lifts with audible floor indicators, audible warnings, and tactile control buttons provide access to exhibition galleries.
Emergency exits use symbols to aid reading by the visually impaired.
Auto doors, ramps, wide corridors and space around exhibits offer easy access.
Wheelchair-accessible toilet facilities in all areas are equipped with handrails and emergency cords.
Sound guides are offered free of charge for visually impaired visitors. Instructions using tactile graphics are included.
Large print boards at each entrance indicate where the main exhibits and facilities are located.
Large plans of the Museum with symbols for visually impaired visitors are produced following the RNIB's 'See it Right' clear print guidelines.
Exhibits
Museum exhibits are tactile and visitors are encouraged to touch and feel the items on display as far as conservation allows.
Interpretative labels are produced following the RNIB's 'See It Right' guidelines.
Some photographic exhibitions are accompanied by large print books.
Further Information
If you need any further information or would like to receive access information in leaflet form, please contact our Visitor Services Team.
Telephone: 08448 153139, Facsimile: 0870 421 4011, Email: nrm@nrm.org.uk