Facilities and accessLocomotion
We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions and collections. If you have a question or comment about access, please call 01388 777999.
Please note that our Platform 7 Café will be closed for refurbishment from Monday 13 April 2015. It will re-open in the summer.
Youngsters will love our outdoor play area. Enjoy a packed lunch at our indoor and outdoor picnic tables.
There’s something for everyone in our gift shop, which offers a wide range of souvenirs and gifts. For railway enthusiasts, there's a comprehensive selection of videos and books. Younger visitors will enjoy browsing through our wide range of Thomas the Tank Engine merchandise, including Take Along Thomas trains, playsets and accessories. Mail order is available: please contact the shop on 01388 771439 for further information.
Free parking spaces are available at a designated car park beside the Welcome building. Free car parking on site.
The Museum is fully wheelchair accessible, however it is a partially open-air site and occasionally it may be necessary to use outdoor footpaths up to 1km in length in order to access all of our buildings. Usually we are able to provide a wheelchair accessible bus service: please ring in advance on 01388 777999 to check that the bus will be running when you visit.
Emergency exits use symbols to aid reading by the visually impaired.
Wheelchair-accessible toilet facilities in all areas are equipped with handrails and emergency cords. Please note that wheelchairs are not available to hire.
Sorry, no dogs allowed except support dogs.
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NRM Shildon, "Locomotion", Shildon, Co Durham, DL4 1PQ
10am - 5pm in summer (28 March -October) 10am - 4pm in winter (October-March) Closed 24-26 Dec and 1 Jan
Where to stay
For information on a range of accommodation throughout the County, from camping to luxury hotels, visit the official tourism website for County Durham.